SEBI Compliant Framework • INH100009901

Grievance Redressal Policy

Money Bells Global Research Services Private Limited

SEBI Registered Research Analyst • Registration No. INH100009901

Compliance Sync:COMPLIANT
Effective Date:2026-05-30
Active Version:v1.0
At Money Bells Research Analyst, we are committed to maintaining the highest standards of ethical conduct, investor transparency, and prompt redressal of grievances. We aim to resolve all grievances professionally, promptly, and within the timelines prescribed by SEBI.
At Money Bells Research Analyst, we are committed to maintaining the highest standards of ethical conduct, investor transparency, and prompt redressal of grievances. We aim to resolve all grievances professionally, promptly, and within the timelines prescribed by SEBI. Investors can register their grievances through any of the following official channels:
  • Online Complaint Form: Complaint Form
  • Email Support: support@moneybells.info
  • Telephonic Support: +91-8588-084-109 (Mon–Fri, 09:00 AM – 05:00 PM)
  • Postal Communication:
    • Money Bells Research Analyst D-1-C 1124, Gali No. 1, Ratiya Marg, Sangam Vihar, South Delhi – 110080, India Grievance Resolution Timelines:
  • Standard Response Time: Within 21 working days of receipt.
    • * Interim Escalation: If your complaint remains unresolved within 10 working days, you may escalate the matter directly to the Compliance Officer at support@moneybells.info.

    For secure and tracked resolutions, clients can escalate unresolved grievances through our official multi-tier organizational channels:

    DesignationCustomer Care
    Contact
    Mr. Ishan KhandelwalD-1-C 1124, Gali No. 1, Ratiya Marg, Sangam Vihar, South Delhi – 110080
    Escalation Path
    +91-8588-084-109support@moneybells.info
    Working HoursMon–Fri, 09:00 AM – 05:00 PM
    DesignationHead of Customer Care
    Contact
    Mr. Ishan KhandelwalD-1-C 1124, Gali No. 1, Ratiya Marg, Sangam Vihar, South Delhi – 110080
    Escalation Path
    +91-8588-084-109support@moneybells.info
    Working HoursMon–Fri, 09:00 AM – 05:00 PM
    DesignationCompliance Officer
    Contact
    Mr. Sagar GoelD-1-C 1124, Gali No. 1, Ratiya Marg, Sangam Vihar, South Delhi – 110080
    Escalation Path
    +91-8588-084-109support@moneybells.info
    Working HoursMon–Fri, 09:00 AM – 05:00 PM
    DesignationCEO
    Contact
    Mr. Sagar GoelD-1-C 1124, Gali No. 1, Ratiya Marg, Sangam Vihar, South Delhi – 110080
    Escalation Path
    +91-8588-084-109admin@moneybells.info
    Working HoursMon–Fri, 09:00 AM – 05:00 PM
    DesignationPrincipal Officer
    Contact
    Mr. Sagar GoelD-1-C 1124, Gali No. 1, Ratiya Marg, Sangam Vihar, South Delhi – 110080
    Escalation Path
    +91-8588-084-109info@moneybells.info
    Working HoursMon–Fri, 09:00 AM – 05:00 PM
    If you are not satisfied with the resolution or have not received a reply from the Company within the stipulated time, you may escalate the matter to the Securities and Exchange Board of India (SEBI) through the central SCORES platform:
  • SCORES Portal: https://scores.sebi.gov.in/
  • SCORES Mobile Application: Available for download on the Google Play Store and Apple App Store.
    • All complaints filed via SCORES are reviewed directly by SEBI and are addressed in strict accordance with SEBI Circulars and Regulations.
    In case of unresolved grievances even after SEBI intervention, clients may opt for SEBI's ODR platform for online conciliation and arbitration:
  • ODR Portal: https://smartodr.in
    • This dispute resolution gate is fully compliant with: * SEBI Circular No. SEBI/HO/OIAE/OIAE_IAD-1/P/CIR/2023/131 dated July 31, 2023, regarding *'Online Resolution of Disputes in the Indian Securities Market'*.

    Revision Audit Log History

    v1.02026-05-30

    Compliance Officer Sagar Goel

    "Initial formulation and SEBI publication of the Grievance Redressal framework."

    * SEBI (Research Analyst) Regulations, 2014 एवं वित्तीय विनियामक अनुपालन ढांचा दिशानिर्देशों के अधीन जारी। Money Bells Global Research Services Private Limited.

    SEBI Compliance Disclosures & Important Notices

    Read all regulatory disclosures carefully before executing capital assets trades. Tap any tab to expand terms.

    Money Bells Global Research Services Private Limited
    SEBI Registration No: INH100009901BASL Enlistment No: 5589
    "Investment in securities market is subject to market risks. Read all the related documents carefully before investing."
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    Corporate & Registration Details

    Company Entity: Money Bells Global Research Services Private Limited (CIN: U74140DL2021PTC390315).

    Registered Address: D-1-C, 1124 Gali No-1 Ratiya Marg Sangam Vihar New Delhi-110062

    Branch Address: 504 Captain C S, Naydu Arcade Palasia Indore-452001

    Support & Grievances Desk

    For queries, clarifications, or feedback, please email us at info@moneybells.info.

    In case of unresolved grievances, write to our designated grievance officer Mr. Ishan Khandelwal at support@moneybells.info or call 8588084109. Email for regulatory compliance: compliance@moneybells.info.

    SEBI Headquarters details
    SEBI Bhavan, Plot No-C4 A, G Block, Bandra-Kurla Complex, Bandra (E), Mumbai - 400051 Tel: +91-22-26449000 / 40459000 Fax: +91-22-26449019-22 / 40459019-22 Email: sebi@sebi.gov.in Toll Free Helpline: 1800 22 7575. Complaints can be lodged directly using SEBI SCORES.
    Regulatory Disclosures & Disclaimers
    The information and analysis provided on this website have been prepared by Money Bells Global Research Services Private Limited from sources believed to be reliable. However, Money Bells does not guarantee the accuracy, adequacy, completeness, or timeliness of such information and shall not be responsible for any errors, omissions, or results obtained from the use of such information. All information is subject to change without notice.
    This content is provided solely for informational and educational purposes and should not be construed as Investment advice, Recommendation, or An offer/solicitation to buy or sell any financial instrument or participate in any trading strategy. Investors must exercise their own judgment and/or seek advice from their independent financial advisors before making any investment decisions.
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    Intermediary Disclaimer:
    Money Bells Global Research Services Private Limited is registered with SEBI as a Research Analyst (Registration No.: INH100009901). Membership with BASL and certification by NISM do not in any manner guarantee performance of the intermediary or provide assurance of returns to investors. Registration granted by SEBI should not be deemed or construed as approval of the merits of the services or of any securities recommendations.
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    SEBI Registration No: INH100009901 | CIN: U74140DL2021PTC390315

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